nils

Your host and author, Nils Davis, is a long-time product manager, consultant, trainer, and coach. He is the author of The Secret Product Manager Handbook, many blog posts, a series of video trainings on product management, and the occasional grilled pizza.

105: The Transition To Product Leadership, with Katia Suchkova

105: Katia Suchkova on Making The Transition to Product Leadership

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From Individual Contributor to Product Leader My guest Katerina (or Katia) Suchkova talks to us about the challenges – and the solutions – that ambitious senior product managers have when making the transition to product leadership and moving up the career ladder. A longtime product management professional, Katia was a senior product manager at ServiceNow Read More

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104: 2021 Retro, Complexity, and Cynefin

104: 2021 Retrospective, the Challenges of Complexity, and Cynefin

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Complexity and consistency and other challenges In this episode of the Secrets of Product Management, a quick look back at 2021, that leads me directly into some thoughts about complexity – the domain of product management – and some mental models that I find useful. In short: A quick retrospective Leading into a discussion of

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103: The Many Uses of A Customer Success Story

103: The Many Uses of A Customer Success Story

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Customer success stories are marketing and sales gold In this episode I show how to slice and dice a customer success story up into different components that can be used for creating great, engaging marketing content, for qualifying new prospects during discovery calls, and for handling sales objections. In the previous episode, episode 102, I

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102: How To Transform A Customer Success Story From Meh to Wow!

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Transforming a customer success story I happened across this customer success story on a random website I visited. When I read it, I thought there were some opportunities for improvement. So, with a little bit of anonymizing and changing of details, this episode shares the original story, my observations about it, and a newer version

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