Checklists are amazing Even highly cognitively capable people – including product managers – can forget to do simple things that they know they should do,
Product Managers Are Unicorns
What’s rare and wonderful? Product managers are unicorns. What does that mean? There are two aspects to our unicornity, to coin a phrase: The numbersThe
The Most Important Communication Skill For Product Managers
“Put yourself in your audience’s shoes.” You hear it all the time, but what does it mean and how do you do it. In this
Successful Products Are All Alike; Every Unsuccessful Product Is Unsuccessful In Its Own Way
Like so many of my podcasts, this episode started from a Slack conversation last week. “What are some good products that were marketed badly?” Of
Customer Success Stories
If you want to communicate, influence, and sell more effectively, you need to get good at telling stories. The customer success story is one of
How Can I Get My Team To Go Faster?
It’s a question you hear sometimes – “How can I get my team to go faster?” And the answers run the gamut. The fact is,
The “Product Management” Books I Recommend
In this episode I discuss ten books that I think provide a lot of value for product managers, but are not “about” product management per
The Secret Product Management Framework
The Secret Product Management Framework in full In this episode I talk mostly about the three boxes across the middle. That’s the most important part!
The Dangers of Processes and Predications
Your methodology, your process, is a means to an end. It’s not the end in itself. If it’s not helping you deliver on your goals,