A woman waiter serving wine at a restaurant, with the phrase "Product Management Metaphors - Bad and Good" superimposed

Product Management Metaphors – Bad and Good

In this episode, a common product management metaphor that’s actually terrible, plus two GOOD metaphors you can use to help you create better products.

We use lots of metaphors for understanding, justifying, and explaining the things we do as product managers. Whether it’s our analytics as “the cockpit of a plane,” or comparing design constraints to Mozart symphonies, or even saying the product manager is “the CEO of the product.”

Not all product management metaphors are created equal

But there are good metaphors and bad metaphors. Mostly this comes from how they are used. The “CEO of the product” metaphor, for example, is useful in some ways, but highly misleading in a very important aspect. (That is, unlike a real CEO, product managers don’t have the authority to make things happen. We operate on influence, not authority.)

One metaphor in particular, that of software development as “a factory,” has always bothered me, and I explain why. And also what is missing from our thinking about that metaphor and where there real value might lie.

And I talk about my favorite product management metaphor, courtesy of Alan Cooper in his great book The Inmates Are Running The Asylum – the polite waiter at a good restaurant. It’s very powerful, and helped me create what I think is the coolest feature I’ve ever delivered.

Links

Here are the links I mentioned in the episode.

Please subscribe, rate, and review

You can subscribe to this podcast on your service of choice using the buttons over on the right side of this page, or below the podcast player.

If you like this podcast, please consider rating and reviewing it on iTunes. Or you can click the Recommend button in your podcast player (in Overcast it’s a little star on the episode). Your recommendations help others find the podcast, so it really helps me out and spreads the word. Of course, you can also share the podcast with your friends and colleagues directly! 

Support the podcast

And finally, you can support the podcast, which I create totally out of my own pocket with no ads, via the show’s Patreon site. There are a few different levels, with different bonuses, but you can donate whatever you like. Any amount helps out with hosting the podcast files (on blubrry.com), hosting the podcast’s website (soon to be moving), and paying for all the tools I use to create the episodes and the posts, like Stencil (affiliate link) and Canva for graphics and Thrive Architect for page building.

>

How do you write customer success stories that win deals? 

Learn how in my new Customer Success Story Cheatsheet and Template!